http:\/\/www.lasvegassun.com\/news\/2014\/apr\/13\/confessions-casino-host\/#livefyreComments<\/a>
\n\tThis also seems like a fluff article. I have friends that were real Vegas Hosts. The only reason they go to church is to pray that their players loose. One such guy, may be coming to Las Vegas in June as a guest instructor.<\/span><\/p>\n\tBy Eli Segall
\n\tFree nightclub passes with a free bottle of Cristal at a free booth.<\/p>\n
\n\tFree steak dinners. Free strippers.<\/p>\n
\tWhen high rollers come to Las Vegas, they expect to be treated like royalty, to spend a weekend living out a hip-hop video \u2014 all comped, and all in exchange for laying down bets.<\/p>\n
\tAnd they expect these perks to be delivered by one person in particular: their casino host.<\/p>\n
\tHosts have a job that in theory would be cushy \u2014 selling dreams of casino action to people who don\u2019t really need much arm-twisting, and giving them free stuff for betting big.<\/p>\n
\tJob postings talk vaguely about their need to build a \u201cproactive relationship\u201d with customers, fix \u201cany problem or perceived guest inconvenience,\u201d maintain \u201cclose ties with targeted guests\u201d and provide \u201ccomplimentaries … in accordance with program qualifications.\u201d<\/p>\n
\tWhat these ads don\u2019t say is that the job, in the eyes of one local host, can involve baby-sitting compulsive gamblers who threaten, curse, cheat and sometimes get violent.<\/p>\n
\tThe host spoke on condition of anonymity to offer a firsthand account of both the gamblers who pump our casinos full of cash and the staffers who decide which goodies they get for helping keep the economy afloat.<\/p>\n
\tChasing the losses.<\/p>\n
\tMy biggest client comes three or four times a year, though it\u2019s been more lately because she\u2019s been losing a lot. She used to start out losing $100,000, $150,000 each time she came in. Now it\u2019s progressed upward.<\/p>\n
\tPeople don\u2019t really tip that much.<\/p>\n
\tI tend to get a lot of food, candy, cards and cakes as tips. If they lose at gambling, it\u2019s in the back of their minds \u2014 \u201cOh my God, I gave this guy some money.\u201d<\/p>\n
\tI\u2019ve actually had someone ask me for their tip back. It was $200, something like that. It didn\u2019t surprise me.<\/p>\n
\tI\u2019ve seen people throw temper tantrums, throw stuff, scream at us.<\/p>\n
\tA customer threatened to murder me once. I feel bad for dealers, though, because they have to sit there and take it. I have the freedom to walk away if I don\u2019t want to deal with someone.<\/p>\n
\tI\u2019ve seen people throw cards at dealers, flick cigarettes at them, blow smoke in their face; I\u2019ve seen people take change out of their pockets and throw it at them. People have thrown chairs; I\u2019ve seen a shift manager get punched; I\u2019ve seen glass coffee mugs thrown across the high-limit room; I\u2019ve seen people try to flip the table and fight security.<\/p>\n
\tA lot of times, we don\u2019t get the worst end of it as hosts, or we just get it over the phone. A lot of customers won\u2019t do it face to face because they\u2019re cowards and they know that if they piss us off, we won\u2019t deal with them.<\/p>\n
\tI\u2019ve seen a host call players and scream at them for not gambling when they get comped. If we cut them off, they\u2019re afraid we\u2019ll tell somebody else about them; they know we all talk, they know we do research on players.<\/p>\n
\tBelieve it or not, there\u2019s not a lot of illegal stuff going on …<\/p>\n
\tA lot of people think, oh, hookers and coke. I think in my whole time doing this I\u2019ve gotten requests for coke twice. Also, hookers aren\u2019t hard to find. They\u2019re always in the casinos; they\u2019re always hanging out by the slots, especially by the clubs. A lot of them gamble, too. A few of my best customers are prostitutes. They try to hide it, which is hilarious. One comes here every other week, and she\u2019s clearly \u2014 it\u2019s not even a question.<\/p>\n
\tThe way I was trained is that you give comps to customers …<\/p>\n
\twho are going to put the time in gambling, even if they don\u2019t have strong average bets. A lot of hosts look at credit lines, but that can be deceiving. A lot of times, people open up big credit lines to make it look like they\u2019re high rollers so they can get a free suite, but they don\u2019t play up to it at all \u2014 they get a $50,000 credit line but only play $100 a hand.<\/p>\n
\tThey\u2019re not all bad; there are some really nice, good people who like gambling, they have the money, they understand there\u2019s winning and losing. When you hear a \u201cThank you,\u201d that\u2019s, like, wow.<\/p>\n
\tWe talk about customers\u2019 sense of entitlement all the time<\/p>\n
\tI wonder where it comes from, because it never used to be like that. Casino hosts used to be untouchable; a host had the cush job that everyone wanted. There was no calling up and harassing the hosts.<\/p>\n
\tOur host-line, the calls we get sometimes, I just stare at the phone and ask why. People demand comps, or they use it as the complaint department. I had a guy who ate at our casino and said he got food poisoning three weeks earlier, and what was I going to do for him? I don\u2019t know what he was looking for; I have no control over what he eats. I told him he had to talk to the manager of the restaurant.<\/p>\n
\tTourists want to go home and say they got this or that …<\/p>\n
\tThey got the whole night comped, blah blah blah, or there are local casinos back home that comp them all the time. They might be a big shot there; they spend $1,000 a week and get everything they want, but they come here and have a false sense of illusion of what they will get. Also, it\u2019s a younger crowd in Vegas. People come for the nightclubs and DJs. They gamble less. They lose $200 and then want to know what we\u2019ll comp them.<\/p>\n
\tYou see people lose and their whole mentality changes<\/p>\n
\tYou see someone smiling and laughing, tipping the dealers \u2014 they\u2019re up $6,000 and everything\u2019s great. But then they lose one hand and all of a sudden they\u2019re down. Now they\u2019re slamming the table. One card can make or break someone\u2019s whole demeanor.<\/p>\n
\nReplies:<\/h3>\n\n
Posted by:<\/strong> TommyC on April 15, 2014, 2:52 am<\/p>\nI believe most things that are said about the big players and there hosts. I have a friend that’s a high roller and a friend that’s a host.
\n\tShe told him if he would come to her property she would have the max bet on blackjack allowed at this casino, doubled to accommodate his action. She told my wife she could be his bitch for 23 hours a day, but she had to have 1 hour to herself. \ud83d\ude06 We got comps just for introducing them. \ud83d\ude09<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"
Commentary from Pit Boss This is from Las Vegas Sun, there are some interesting comments from readers after the article. Click on the link to see the actual article and the comments. http:\/\/www.lasvegassun.com\/news\/2014\/apr\/13\/confessions-casino-host\/#livefyreComments This also seems like a fluff article….<\/p>\n","protected":false},"author":36,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-7255","post","type-post","status-publish","format-standard","hentry","category-craps"],"_links":{"self":[{"href":"https:\/\/forumarchives.tmsites.net\/index.php\/wp-json\/wp\/v2\/posts\/7255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/forumarchives.tmsites.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/forumarchives.tmsites.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/forumarchives.tmsites.net\/index.php\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/forumarchives.tmsites.net\/index.php\/wp-json\/wp\/v2\/comments?post=7255"}],"version-history":[{"count":0,"href":"https:\/\/forumarchives.tmsites.net\/index.php\/wp-json\/wp\/v2\/posts\/7255\/revisions"}],"wp:attachment":[{"href":"https:\/\/forumarchives.tmsites.net\/index.php\/wp-json\/wp\/v2\/media?parent=7255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/forumarchives.tmsites.net\/index.php\/wp-json\/wp\/v2\/categories?post=7255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/forumarchives.tmsites.net\/index.php\/wp-json\/wp\/v2\/tags?post=7255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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